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Service & Support

Wherever you are, whenever you need support with your simulator, we are here for you. Surgical Science assigns the highest priority to Customer and Technical Support for our medical simulators. We are committed to doing our utmost to provide our clients with support and assistance 24 hours a day, 7 days a week. This support is available in real time via telephone, email or web-based support.

David SchillerEven though I rarely need it, when I do, Surgical Science is great with customer service. This responsiveness is important to me as I quickly receive a fast resolution to the problem.

David Schiller, EMT-P, CHSOS
Technical Operations Manager, Clinical Simulation Program and Center Brody School of Medicine, East Carolina University

SERVICE VIA THE PHONE +1 (216) 270-2020

This number will automatically route to Customer Service Personnel 24/7/365.


Use this app to show your problems live with your smartphone’s camera. Please download the app below. Contact us via our support line in order to get the 6 digit code needed.

Service Via The Web

Email Surgical Science Customer Service to schedule an online session at:

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